The Mediator's Handbook

Friends Conflict Resolution Programs, Stief, Eileen, Beer, Jennifer E.

Provides a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised, this new, expanded edition provides a clear overview of mediation and conflict; a large 'Toolbox' section that details the skills and approaches used by professional mediators; and a final section that looks at informal mediation. A valuable resource for all working in corporations, government agencies, community organisations and schools.

EAN

9780865713598

Publisher

New Society Publishers

Published

1 July 1998

Pages

176